Keeping things simple and sensible.

In general, you can browse the Welcome Home Cleaning website without giving us personally identifiable information.

If you contact us or apply to work with us, we may collect information including your name, email address, telephone number and any information you provide as part of your enquiry.

Payment information is processed by our payment provider. We do not receive or store your full payment card details.

We use the information you provide to respond to your enquiry, arrange cleaning services, communicate with you about an application, and provide customer support.

We may use your contact details to send information about an enquiry or service you have requested. You can ask us to stop contacting you at any time.

We may use website analytics to understand how people find and use Welcome Home Cleaning and to help us improve the website.

Our analytics are intended to measure things such as visitor numbers, pages viewed and important website actions. We do not use analytics to identify individual visitors, and we do not use this information to build personal profiles.

We may use the Meta Pixel to help us understand the effectiveness of advertising placed on Meta services such as Facebook and Instagram.

Where enabled, Meta may receive information about your visit to our website and may use cookies or similar technologies to associate that activity with information it already holds about you.

Meta processes that information in accordance with its own privacy policies. We do not receive information from Meta that directly identifies individual website visitors.

Welcome Home Cleaning does not use first-party advertising cookies and we do not serve third-party advertisements on our website.

Some services we use may store information in your browser or use cookies and similar technologies. This may include analytics services and, where enabled, the Meta Pixel.

Where a service requires consent before non-essential cookies or similar technologies are used, we will ask for that consent before enabling them.

We may use trusted service providers to operate parts of our business, including payment processing, website hosting, email delivery and analytics.

We only share information where it is necessary to provide those services, operate our business, or meet a legal obligation. We do not sell your personal information.

We keep personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, and meet our legal obligations.

You can contact us if you would like to ask what personal information we hold about you, correct information we hold, or ask us to delete information where we are able to do so.

If you have any questions about privacy, cookies or how we use your information, please contact us .